All's well that ends well!

Reports have been coming in today of a potentially serious incident at one of our care homes at the weekend that ended well thanks to the speedy and professional response of our staff.

A resident at one of our homes decided to take himself off and was found to be missing at tea time. As soon as this was noticed the staff instituted a search of the surrounding area and notified the police. As anxiety grew a wider search followed that went on through the night involving our staff, local residents, and police reinforcements on foot and by helicopter. Eventually, after personally leading the search through the night, our manager found the gentleman at 3.50 in the morning in a nearby garden. He was confused and cold and there was concern that he may have been suffering from hypothermia. He was admitted to Musgrove Park Hospital in Taunton for observation and checks. We were pleased to hear later that he is none the worse after his adventure.

This incident was very well handled by our manager and the staff of the home. It reminds us all how important it is that staff are prepared at all times to handle critical incidents of this kind. Life in care services is always full of surprises and we all need to be ready to respond to such incidents and to "expect the unexpected".

Very well done to all involved. It is very good to be able to report on this occasion that "all's well that ends well".




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Location:Blackbrook Way,,United Kingdom